HICAPS Accounts Online

What is HICAPS Accounts Online?

HICAPS Accounts Online is a secure online portal that puts health fund claims at your fingertips, offering flexible reporting to enable you to quickly reconcile all private health fund claims processed.

It’s intuitive and easy to use, plus there are three levels of service available, giving it the flexibility to suit practices of all sizes.

Features of HICAPS Accounts Online

Being part of the NAB Health Group, HICAPS Accounts Online has a suite of features that can help you run your business. Here are some of the things you’ll have access to.

Multi-level security

HICAPS Accounts Online is password protected with three levels of access. This means you can control who uses the system, and the features they can use.

Flexible reporting on demand

Access statements for reconciliation, produce daily HICAPS reports and produce summary transaction reports.

Easily manage your account

Quickly reconcile your transactions details daily, view monthly statements and make changes to the setup of providers on your HICAPS terminal.

Understanding your access levels

When you sign up with HICAPS Accounts Online you can choose three different access levels. Here’s what each level has access to:

Access level 1 Access level 2 Access level 3
  • View and download provider(s) transactions.
  • Modify details (mailing address, email etc) of own user details.
  • View and download provider(s) transactions.
  • Modify details (mailing address, email etc) of own user details.
  • View and download provider transactions linked to account and ID.Previous HICAPS statements and daily totals.
  • View and download, statement frequency, type and method.
  • Request to add new providers to HICAPS database
  • View and download provider(s) transactions.
  • Modify details (mailing address, email etc) of own user details.
  • View and download provider transactions linked to account and ID.
  • Previous HICAPS statements and daily totals. View and download, statement frequency, type and method.
  • Request to add new providers to HICAPS database.
  • Create and upgrade additional HICAPS Account Online User IDs.