HICAPS Portal is our new online claiming solution, with real-time eligibility approvals and fast claiming for medical, allied health and other care providers.

Exciting News For Healthcare Providers in Australia

We're thrilled to announce that our online HICAPS Portal, along with all its incredible features is now completely FREE for all current HICAPS terminal users! If you don't have have access to HICAPS Digital you can register in minutes by clicking on the 'Get Started' button to create an account.

HICAPS Portal is the fast way to complete invoicing and claiming from funders

HICAPS Portal is the faster way to invoice Government Schemes.  Our easy to use online portal allows providers to complete fast invoicing and claiming for:
  • National Disability Insurance Scheme
  • Transport Accident Commission of Victoria (TAC)
  • Worksafe Victoria
  • Workcover Queensland
  • Insurance Commission of Western Australia (ICWA)
  • Medicare
  • Department of Veteran Affairs (DVA)

How to claim with HICAPS Portal

Simply login or create an account by completing our online application *

  1. Login to a single platform to claim from our multiple participating partners.
  2. Quickly create and submit invoices and confirm for eligible patients at point of service

Simply login or create an account by completing our online application *

  1. Once you are set up you can manage the entire claiming process from within your integrated PMS.  It’s that simple! 

*Your online application will need to be approved by HICAPS.

If you're not currently using the HICAPS Portal, here's what you're missing out on:
  • Real time claims processing: The HICAPS Portal allows you to process these invoices in real time. Submit your invoices electronically, check eligibility and receive claims promptly, enhancing your cash flow and saving valuable time.
  • Instant Eligibility Verification: With just a few clicks, you can instantly verify your patients' insurance coverage, ensuring accurate and efficient claim submissions. No more time wasted on phone calls or manual verifications!
  • Seamless Transaction experience: Enjoy a hassle-free claiming experience, receiving payment for eligible claims within 24 hours of submitting an invoice.
  • Save time & money in your clinic: Use the HICAPS Portal for an administration efficiency and fast claiming.

Complete simple, easy claiming from these funders:


What Our Customers Say

"It’s changed the way we deal with the TAC...we are much better off with less manual work, less confusion and no waiting to get paid."

"Love the platform. Love the mobile app. Love the simplicity. Many thanks for a
gracefully simple solution. Keep up the great work."

Interested In Getting A HICAPS Terminal For Your Practice?

Make the switch in your practice and experience why HICAPS is the gold standard healthcare partner trusted by over 90% of Australia's Allied Health professionals.