HICAPS Digital Claims

HICAPS Digital Claims is our new online claiming solution, with real-time eligibility approvals and fast claiming for medical, allied health and other care providers.

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Save time and start claiming sooner.

HICAPS Digital Claims is the faster way to invoice Government Schemes.  Our easy to use online portal allows providers to complete fast invoicing and claiming for:
  • Fast Medicare eligibility, bulk billing and claiming
  • Easy invoicing and fast settlement for Transport Accident Commission (TAC), Worksafe Victoria, Workcover Queensland, Insurance Commission of Western Australia (ICWA) and National Disability Insurance Agency (NDIS), Department of Veterans' Affairs (DVA) claims
  • Manage the entire claiming process in one place by integrating your PMS. See participating partners  
  • View all portal and terminal claim transactions in near real time through the portal
  • Update bank account details
  • Add a new provider 
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Multi-factor authentication enabled

We’ve enabled multi-factor authentication for HICAPS Digital Claims users. Multi-factor authentication adds an extra layer of security to your HICAPS Digital Claims account by prompting users to enter a one-time code each time you log in.

Your one-time code is sent directly to your registered email address so it’s important that your email is up to date and accessible. 

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How to claim with HICAPS Digital Claims

Simply login or create an account by completing our online application *

  1. Login to a single platform to claim from our multiple participating partners.
  2. Quickly create and submit invoices and confirm for eligible patients at point of service

Simply login or create an account by completing our online application *

  1. Once you are set up you can manage the entire claiming process from within your integrated PMS.  It’s that simple! 

*Your online application will need to be approved by HICAPS.

 
If you're not currently using the HICAPS Digital Claims, here's what you're missing out on:
  • Real time claims processing: The HICAPS Digital Claims allows you to process invoices in real time. Submit your invoices electronically, check eligibility and receive claims promptly, enhancing your cash flow and save valuable time.
  • Instant eligibility verification: With just a few clicks, you can instantly verify your patients' insurance coverage, ensuring accurate and efficient claim submissions. No more time wasted on phone calls or manual verifications.
  • Seamless transaction experience: Enjoy a hassle-free claiming experience, receiving payment for eligible claims within 24 hours of submitting an invoice.

Complete simple, easy claiming from these funders:

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What Our Customers Say

"It’s changed the way we deal with the TAC...we are much better off with less manual work, less confusion and no waiting to get paid."

"Love the platform. Love the mobile app. Love the simplicity. Many thanks for a
gracefully simple solution. Keep up the great work."

Interested in getting a HICAPS Terminal for your practice?

Make the switch in your practice and experience why HICAPS is the gold standard healthcare partner trusted by over 90% of Australia's Allied Health professionals. 

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