HICAPS Digital

Save time by managing the entire claiming process online, from eligibility checks to claiming and invoices.

Apply now for your free account

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Easy invoicing and fast settlement

For Government Schemes and participating Private Health Insurers 

Key features

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Save time

  • Faster decisions from Government Schemes and participating Private Health Insurers 
  • Instant eligibility verification    
  • Submit multiple invoices at once with bulk upload 

Improve cash flow

  • Get paid faster - as soon as the next business day on eligible claims 
  • Validate claim numbers instantly  
  • Daily settlement summaries for easier reconciliation 

Efficient digital invoicing

  • Track invoice status in real time 
  • Integrates with your Practice Management Software
  • View all digital and terminal claim transactions in near real time

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Pricing

Free

account
No set up fee and no monthly fees

Free

claiming
Worksafe Victoria, icare, NDIS Claiming, WorkCover Queensland, nib*, HBF* 



* Selected modalities available 

1.45%

of the approved claim amount
Transport Accident Commission

10c

per invoice 
Medicare, Department of Veterans Affairs

Two ways to claim

Via HICAPS Digital

  1. Register for HICAPS Digital 
  2. Activate the government scheme or health fund 
  3. Create and submit single or bulk invoices  
  4. Visit Support Hub for easy to follow instructions

Via your Practice Management Software

  1. Confirm your Practice Management Software partners with HICAPS 
  2. Register for HICAPS Digital 
  3. Contact your Practice Management Software to integrate 
  4. Manage the entire claiming process within your Practice Management Software

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Secure access with every login 

HICAPS Digital offers enhanced account security through multi-factor authentication (MFA) to help protect account access and sensitive information. 

Ready to start claiming securely with HICAPS Digital? 

Apply now

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Accept payments and in-person claims with HICAPS Terminal

  • Claim with all Australian private health insurers

  • Bulk bill with Medicare Easyclaim

  • Enable up to 25 providers to share a terminal

  • Claim overseas health cover

  • One terminal for claims and EFTPOS payments

  • Works with leading practice management software
Explore HICAPS Terminal

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We're a part of NAB

Being part of NAB gives HICAPS the strength and security of a leading Australian bank, with access to broader banking and specialised finance options through NAB Health and Medfin, helping us support healthcare businesses beyond payments.