HICAPS Trinity (T650P) Terminal


We are excited to announce the launch of our new best in class, innovative health claiming and payment solution, the HICAPS Trinity (T650p) Terminal.

You will be able to keep up with customer experience expectations, and provide your stores with the latest in security, flexibility and usability. 



Understanding the benefits:


The Trinity terminal is not currently available to everyone. We are rolling out the new Trinity terminal in phases, and it is currently only available to Practitioners who process Health Fund claims and EFTPOS transactions only. We will update our website as soon as the Trinity terminal is available for Medicare claims processing and PMS integration.

Frequently Asked Questions

Over the next few months, we will be replacing every single HICAPS VX terminal with the new Trinity terminal – you don’t need to do anything, we’ve got you covered!

We are rolling out the new Trinity terminal in phases, so it depends on your business requirements.

The Trinity terminal is currently available to new HICAPS customers who only process health fund claims and EFTPOS transactions. Unfortunately, if you use the HICAPS terminal to process Medicare claims or integrate the terminal with your PMS, you will need to wait just a few more months!

You are able to have the new Trinity terminal installed in metropolitan and regional centres across Australia and only need to process health fund claims and EFTPOS. We will update the website when we are releasing new terminals to remote areas of Australia. 

Medicare claims processing and integration with a Practice Management System are not currently available with the Trinity Terminal.

If you need your HICAPS terminal to process Medicare claims and integrate with your PMS, you can get the VX terminal installed now, and we will swap the terminal out for the new Trinity terminal when the functionality becomes available.

If you are eligible to get the new Trinity terminal, our team will let you know when your application is approved.

On the home screen of your HICAPS terminal or on your HICAPS transaction receipts. 

TID – Terminal ID

MID – Merchant ID

The new HICAPS Trinity user guide can be found here

Please contact our Sales team on 1800 805 780,  Monday to Friday 8am to 6pm (AEST/AEDT)

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