Your pharmacy claiming solution, integrated directly into your dispensing system

HICAPS - Health Claiming for Pharmacy

HICAPS is Australia’s only in-pharmacy claiming solution, allowing easy Medicare, Private Health and Government Scheme claiming for your customers

  • Simplify your claiming - Process claims from your dispensing system with one click of a button. Claims are submitted directly from your system to the Government scheme, without doublekeying or needing to email an invoice. You then receive instantaneous notification on their approval so you have confidence you will be paid.
  • Improve your cash flow -Once the claim has been approved, you can be confident that you will receive payment in the next 2 business days. No more following up Government schemes, or waiting weeks to be paid!
  • Offer your patients more value than before - HICAPS processes pharmacy claims for NIB and Medibank, with more private health insurers be added soon. Processing a patient’s private health insurance benefit in-store is a great way to ensure the patient pays less instore and receives extra value from attending your pharmacy.
  • Seamless integration connecting to your favourite Pharmacy systems including MINFOS, Fred IT, Z software
  • Claim for many of Australia’s biggest State and Federal schemes including Department of Veteran Affairs, National Disability Insurance Scheme and many more
  • Trusted partner with Pharmacy Guild of Australia, MedAdvisor and more Pharmacy solutions

Claim via more Government schemes 

WorkSafe Victoria
DVA Logo


TAC Logo




Pharmacy Guild of Australia


Workcover QLD*

* Schemes available on the HICAPS online portal only