If your practice has multiple practitioners, independent businesses or contractors using the same HICAPS Terminal Multi-merchant can help simplify payments and settlements. Support up to 25 providers through one terminal, with funds settled directly into each provider's nominated bank account.

Why multi-merchant?

Multi-merchant is designed for practices where multiple healthcare providers share the same reception area and payment setup. Instead of managing multiple terminals or manually sorting payments, your team can select the relevant provider on the terminal at the time of payment. Funds are then settled directly into the selected provider's bank account. This helps reduce administration, simplify reconciliation and create a smoother experience for both staff and patients.

Is multi-merchant right for your practice?

Multi-merchant may suit your practice if you:

  • Already use a HICAPS Terminal and have multiple providers processing payments
  • Work with contractors or visiting practitioners
  • Share reception facilities with other healthcare businesses
  • Want to reduce the number of terminals at reception
  • Want funds settled directly into separate provider bank accounts
  • Want to make reconciliation easier for your team

Key benefits for your practice

Help simplify payment processing across multiple providers using one shared HICAPS Terminal. 

Help ensure funds settle directly to the correct provider, reducing the need for manual sorting.

Enable up to 25 providers to share a terminal without adding more devices at reception.

Create a smoother payment experience for patients while keeping provider payments separated.

Already have a HICAPS Terminal?

Apply online to see whether multi-merchant is right for your practice.

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