Multi-Merchant Facility

With HICAPS multi-merchant facility, you can easily manage the transaction flows of multiple businesses and contractors in the same practice for EFTPOS, Medicare, Private Health Insurance and Overseas Visitor Health claiming all on the one terminal.

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Unlock potential in your practice

Settle to a NAB Business Transaction Account and benefit from:
  • Faster ​settlements​ - Same day settlement for EFTPOS transactions​.
  • Better reconciliation​ - Access customised transaction reporting with NAB Connect.
  • Quick approvals​ - Quick and easy access to unsecured business lending with NAB QuickBiz​.
  • Expertise​ - Specialised banking services, support and insights for health.
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HICAPS Multi-Merchant Facility:

HICAPS Multi-merchant facility allows several businesses or contractors share a single HICAPS terminal. The major advantage of multi-merchant facility is that several health businesses and providers can work out of the same building but share the same HICAPS terminal with the relevant transactions settling separately to each business or providers bank account. 

HICAPS Multi-Merchant Facility

✓ Up to 25 seperate bank accounts supported per terminal

✓ Convenient transaction processing for administrative support staff

✓ Hassle free set up using HICAPS Multi-merchant application

✓ Easy end of day reconciliation

✓ Access to 30 days of transaction reports and settlements

✓ Handle transactions safely with the latest in security

✓ Automated notification to health funds of changes to settlement account

✓ Simplify your payroll tax obligations

Multi-Merchant Application Support Terminals

HICAPS Terminal Benefits

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Learn how to integrate your terminal with your practice management software, troubleshoot problems with our user guides, and see our terminal codes and item number guides.

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HICAPS forms

Whether you're applying for a HICAPS facility, looking to add or amend a provider (or facility) or taking ownership of a terminal.

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HICAPS Pricing

Simple, tranparent pricing from HICAPS

HICAPS Pricing

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Make the switch in your healthcare business today and experience why HICAPS is trusted by over 90% of Australia's Allied Health professionals

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Terms and Conditions – HICAPS $250 Cashback offer

*The offer refers to a $250 cashback for eligible HICAPS customers. 

This offer is available to all HICAPS customers who apply for a new HICAPS multi-merchant facility, nominate a NAB Business Transaction Account (BTA) for settlement of funds and settle at least one transaction into their nominated NAB BTA between 15 October and 30 November 2025 (the Period). The offer is not available to existing HICAPS customers who already settle funds into a NAB BTA. 

Eligible customers will receive a once-off $250 cashback paid into their nominated NAB BTA, within 60 days of settling at least one transaction to their nominated NAB BTA. 

Each HICAPS customer applying for the HICAPS multi-merchant facility will only be eligible for one cashback payment of $250 during the Period. This offer is a standalone offer and cannot be used in conjunction with any other offers. 

The NAB Business Transaction Account is subject to the NAB Business Product Terms & Conditions and the Business Banking Fees, which can be accessed on NAB’s website nab.com.au/businesstc. Fees and charges apply. The Target Market Determination for this product is available at nab.com.au/TMD. This product is issued by National Australia Bank Limited ABN 12 004 044 937 AFSL 230686. HICAPS Pty Ltd is a wholly owned but non-guaranteed subsidiary of National Australia Bank Ltd.