HICAPS for Physiotherapists

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Physiotherapy claiming and EFTPOS solutions for your practice

Elevate your business. Join the market leader* in healthcare claiming today.

Process claims quickly and efficiently and manage multiple practitioners in one place. Get the latest in security, reliability and useability by joining over 100,000 registered health practitioners using HICAPS to manage their busy practice.

* HICAPS are the largest supplier of private health insurance point of sale claiming services in Australia.

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100,000 Healthcare providers

Join over 100,000 practitioners who choose HICAPS.

#1 Healthcare claiming solutions

Access the largest provider of private healthcare insurance point of sale claiming services in Australia.

100% of private health insurers

Process claims for all private health insurers in Australia.

HICAPS Terminal

Start claiming faster. Application to installation in as little as 5 working days#

With fast onboarding, onsite installation and training with a dedicated technician^^ and ongoing support from us, you’ll be up and running in no time.

✓ Process claims with 100% of Private Health Insurers.

✓ Medicare eligibility, bulk billing and Easyclaim.

✓ Manage practice funds flow with multi-merchant facility,
with up to 25 separate bank accounts supported per terminal.

✓ Private Health Insurance quoting for select health funds.

✓ EFTPOS debit/credit card transaction processing with the same terminal.

✓ Tap’N’Claim with digital health fund membership cards.**

✓ FREE stationery re-ordering via terminal.

# time will vary based on individual circumstances and business complexity.
** available to eligible members of select Health Funds.
^^ Metro only

HICAPS Digital

HICAPS Digital is the online claiming solution with real-time^ eligibility verification. It provides a fast way to complete invoicing and claiming for select Government Schemes, as well as nib and HBF Private Health Insurance for allied health and other care providers.

✓ Quick payments for eligible claims, settled within 24 hours.

✓ Fast Medicare eligibility, bulk billing and claiming.

✓ Claims processing for allied, medical, care and disability providers.

✓ Easy invoicing and fast settlements for select Government Schemes including Medicare, Transport Accident Commission (TAC), WorkSafe Victoria, WorkCover Queensland, National Disability Insurance Agency (NDIS), Department of Veterans' Affairs (DVA) and icare NSW.

✓ Quickly confirm a patient’s funding eligibility prior to their appointment.

✓ View your digital and terminal claim transactions at a time that works for you and in one place.

✓ Update bank account details for your practice.

^ For select Government Schemes.

Practice Management System Integration (PMS)

Streamline your practice by combining HICAPS Digital and terminal with integrated Practice Management Systems (PMS).

Integrate your Practice Management System (PMS) to process claims quickly and securely, improve accuracy and decrease time for end-of-day reconciliation. Improve cash flow, reduce admin tasks, and enhance overall efficiency. Manage patient billing and reimbursement with ease, so you can focus on delivering exceptional care.

Integrations

Streamline your practice

How to claim with HICAPS Digital

How to claim with HICAPS terminal

Easy Access to Physio Item Codes

Add new provider and update account

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We're a part of NAB

Being part of NAB gives HICAPS the strength and security of a leading Australian bank, with access to broader banking and specialised finance options through NAB Health and Medfin, helping us support healthcare businesses beyond payments.