HICAPS fixed terminals

Why choose a HICAPS terminal?

HICAPS terminals are Australia’s leading all-in-one claims solution for healthcare businesses. They make running a practice simpler, with on-the-spot claims processing for all health funds, Medicare Easyclaim, WorkSafe Victoria claims and the processing of pre-approved treatments with the Insurance Commission of Western Australia. You’ll also enjoy on demand reporting, rapid rebates and quick claims along with superior help desk support.


Understanding the benefits

  • HICAPS is an all in one solution that allows you to process all types of claims and payments! Explore some of our other key benefits:
  • Reporting on demand for participating health insurers through HICAPS Accounts Online.
  • Tap’n’claim with digital health fund membership cards.
  • Receive superior technical support from our specialised Australian based help desk.
  • Free installation, training, ongoing maintenance and no lock in contracts.
  • Process health fund claims at NO extra charge.
  • Quote (PDF, 824KB) a patient's insurance benefit before the service is provided.
  • Connect to any of our 13 Practice Management System (PMS) Partners.

Features of a HICAPS terminal

  • Fast claim assessment with 100% of Australia Private Health Insurers.
  • Rapid Medicare rebates.
  • Lodge workcover claims with Worksafe Victoria directly from our terminals.
  • Process pre-approved treatments with ICWA.
  • Telehealth claiming for Medicare and Allied Health.
  • Process health care claims for overseas workers, students and visitors with participating funds.
  • Have up to 25 separate bank accounts for individual practitioners at no extra cost.
  • Process claims from your Practice Management System (PMS) with HICAPS PMS integration.
  • Up to 50 service providers can access each terminal.
  • Process up to 25 item numbers per health fund claim transaction.



How you can save with HICAPS

HICAPS can help reduce the amount you pay in bank fees and charges. When a claim is processed through HICAPS there is no merchant service fee (MSF) payable on the rebate amount.


You'll also save time with our HICAPS Accounts Online portal, where you can reconcile all your health fund claims in one spot.


To find out more, speak to one of our friendly consultants on 1800 80 57 80



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