HICAPS partners with Clickability




Grow your NDIS patients with Clickability today!

HICAPS is excited to announce a new partnership with Clickability, the go-to website for participants to find their perfect disability support service


If you’re looking to grow your business in the NDIS space, HICAPS and Clickability are here to help! Easily connect with NDIS participants looking for your services based on their needs.


Along with our new digital invoicing solution, HICAPS NDIS Invoice Anyone , providers can now find NDIS participants and then submit invoices for their service*, all within the one portal.


We are making it easier for service providers to find patients and streamline their invoicing processes.

Who is Clickability

Clickability helps NDIS providers  promote their business by making it easy for them to connect directly with new customers. Through their accreditation program Clickability will ensure your business is verified, giving participants confidence in the support services you provide. Clickability is changing the way people with disabilities find and manage their NDIS services, with the aim of reducing the complexity for both providers and participants, through technology that enables true participant choice and self-directed decision making.


Benefits of the partnership 

The Clickability widget is now live within the HICAPS Digital Portal making it easy for you to view patient leads matched with your business.  To view the widget now, simply login to the HICAPS Digital Portal to view the Dashboard and Clickability widget.


See our FAQs below for further instructions on how to find the Clickability widget and sign-up to Clickability today .


clickability dashboard


Clickability are offering new Providers a 30 day free trial! Sign-up today


Do not have access to the HICAPS Digital Portal?  You can register here to get access today!


For more information, please contact our team disabilityservices@hicaps.com.au or visit https://clickability.com.au


Frequently asked questions:

Applying to be a provider that’s listed on Clickability is easy. You can signup directly by clicking here or via the HICAPS Digital Portal by clicking ‘Connect’ on the Clickability widget and follow the Provider Sign-Up prompts. You’ll be asked to choose an account type and provide some basic information that will help you be found and receive leads. The process should take less than 10 minutes. Clickability also has a team to support you through the process!

Clickability has pricing tailored to different business needs with plans from $59 per month. For example, you could choose an Accreditation Plus account, which offers exposure for growing businesses, or an Enterprise account, which offers nationwide coverage. To find out more about Clickability’s offerings and pricings, please visit their ‘For Providers’ page.

If your business provides a service for NDIS participants, you can promote that service on Clickability! This could include Support Work, Cleaning, Gardening, Plan Management, Support Coordination, Occupational Therapy, Physiotherapy, Speech Therapy, Psychology, and much more. 

Accreditation gives your business greater exposure, allowing you to appear higher in directory search results and receive direct leads to your inbox. With a free 30-day trial, you can experience these benefits immediately.

As an accredited provider, you will receive relevant leads via the Clickability widget on the HICAPS dashboard, email or SMS. In this email or SMS, we will provide some general information about the lead, so you can decide if you’re able to support the NDIS participant. 

To accept a lead as an accredited provider, please follow the prompts on the Clickability dashboard, in the email or SMS. You’ll be asked to log in to your Clickability account and accept the lead on your dashboard. Once you have accepted the lead, you can then reveal that participant’s contact details to get in touch with them and offer your service.

If viewing the leads via the Clickability widget on the HICAPS dashboard, please click ‘View All’ which will then take you to your Clickability dashboard (once logged in). Within the dashboard, you will be able to see the leads in more detail, and also accept the leads directly from the dashboard.

Yes, Clickability offers a free 30-day trial period.

If you don’t want to continue after the trial period, you can simply cancel your accreditation. If you do so before the trial ends, you won’t be charged anything. 

For more information, please visit Clickability | Australian Disability Directory