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HICAPS is Australia's leading claims and payments solution for healthcare providers.

Formed in 1998, HICAPS aims to support the operations of healthcare businesses by offering convenient on-the-spot processing for health fund, Medicare and lodging WorkSafe Victoria payments across Australia. HICAPS can save time and money for healthcare providers and patients alike - and deliver real business benefits to healthcare providers.

HICAPS is an integral part of NAB Health - a group of businesses within the National Australia Bank that cater to the healthcare industry and the needs of health providers across Australia. This includes Medfin, an Australian leader in finance providing specialist advice for the finance options available to medical, dental and healthcare professionals.

In September 2017 HICAPS launched HICAPS Go, an innovative digital platform that connects patients, practitioners and participating private health insurers. Working with trusted partner Medipass, this integrated end-to-end service aligns with HICAPS’ purpose of making it simpler and easier for healthcare professionals to deliver exceptional service to their patients. 


NAB Health