Skip to Content



Until February 12, we'll be offering all new HICAPS
customers 12 months of terminal rental FREE


Apply online today!

Overseas Health Cover claiming via HICAPS

nib joins the list of participating health funds for Overseas Health Cover (student, worker or visitor), offering their members the convenience of processing their claim on the spot through HICAPS.

Now Bupa, Medibank Private and nib members with Overseas Health Cover can have their health fund benefit processed at participating practitioners through the HICAPS terminal.

See our list of item number guides for Overseas Health Cover claiming

For more information click here.


Supporting COVID-19 telehealth consultations

HICAPS has enabled telehealth services for Allied health practitioners in addition to the new temporary MBS item codes. Supporting the processing of telehealth services aims to help reduce the potential exposure to COVID-19.

Participating funds have now enabled Allied telehealth services for Psychologists, Physiotherapists, Podiatrists, Occupational Therapists, Exercise Physiologists, Speech Pathologists and Dietitians.


Insurance Commission of Western Australia joins HICAPS

From this August, select health practitioners will be able to process pre-approved treatments from Insurance Commission of Western Australia (Insurance Commission WA) via HICAPS.

The Insurance Commission WA funds treatment for injured claimants, including motorists and Government employees in Western Australia.

For more information click here



NAB Health View Podcasts

June 2020: Leadership Podcast: Learn about the potential opportunities and how business owners can show true leadership.

May 2020: Money Matters PodcastInsights on how Australian healthcare finances are faring as a whole, plus highly practical ways for all heath businesses to ease cash flow concerns and start rebuilding healthy revenues for now and the future.

April 2020: Global Shock, Local Impact Podcast: Learn about the Australian health sector’s extraordinary COVID-19 response.


Apply for HICAPS today!

HICAPS terminals are Australia's leading all-in-one payment and claiming solution for healthcare businesses.

They make running a practice simpler, with on-the-spot payment processing for Private health fund claims, Overseas Visitor claims, Medicare Easyclaim, and the lodgement of Worksafe claims.

Apply online




Closure of the argent dial up network

The Argent Network closure has been extended due to COVID-19 but now is a great time to ensure you are still able to process transactions after it is shut off.

Find out more








*Offer available for all new HICAPS merchant facilities until 12 Feb 2021. The offer is subject to terms and conditions and applies to 12 months terminal rental. Terminal rental fees will be payable thereafter. HICAPS Provider Agreement Terms and Conditions apply.