Here for you and your practice

Through innovative claim and payment options, get access to a fully encompassing, all-in-one payments solution that delivers benefits in real time

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Health insurance membership cards, now on iPhone and Apple Watch

Select health fund members can now use their digital fund card to claim using their iPhone or Apple Watch.

Members of Bupa, Medibank, nib, GU health and HBF are now able to tap and claim at any HICAPS terminal in Australia. It’s contactless claiming that’s fast and easy.

Find out more

Audiology Services now available through HICAPS

We are pleased to announce that in conjunction with participating health funds and Audiology Australia, HICAPS now offers electronic claiming for Audiology services.

Accredited Audiologists can now offer their patients the convenience of on-the-spot claiming with participating funds.

Counselling Services now available through HICAPS

From 1 April 2021, members of the Australian Counselling Association of Australia (ACA) and Psychotherapy and Counselling Federation of Australia (PACFA) will be able to apply for a HICAPS Terminal.

Apply for HICAPS today!

HICAPS terminals are Australia's leading all-in-one payment and claiming solution for healthcare businesses.

They make running a practice simpler, with on-the-spot payment processing for Private health fund claims, Overseas Visitor claims, Medicare Easyclaim, and the lodgement of Worksafe claims.

NAB Health View Podcasts

June 2020: Leadership Podcast: Learn about the potential opportunities and how business owners can show true leadership.

May 2020: Money Matters Podcast: Insights on how Australian healthcare finances are faring as a whole, plus highly practical ways for all heath businesses to ease cash flow concerns and start rebuilding healthy revenues for now and the future.

April 2020: Global Shock, Local Impact Podcast: Learn about the Australian health sector’s extraordinary COVID-19 response.

Overseas Health Cover claiming via HICAPS

A select number of participating health funds for Overseas Health Cover (student, worker or visitor), are offering their members the convenience of processing their claim on the spot through HICAPS.

Now Bupa, Medibank Private and nib members with Overseas Health Cover can have their health fund benefit processed at participating practitioners through the HICAPS terminal.

See our list of item number guides for Overseas Health Cover claiming

Update your details using our online forms

We make it easy for you to register new providers, amend your account details, request access to HICAPS Accounts Online and more via our digital forms

About HICAPS

HICAPS Pty Ltd ABN 11 080 688 866
A wholly owned subsidiary of National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686.