Australia's trusted healthcare payments and claiming partner

Over 25 years helping healthcare practices simplify claiming and payments. 

Built to support your practice and patients 

Why healthcare providers choose HICAPS

Comprehensive claiming

HICAPS partners with 100% of Australian Private Health Insurers, including support for overseas visitor claims and major Government Schemes.

Same day EFTPOS settlements

If you settle your EFTPOS transactions to an eligible NAB Business Everyday Account before 9:30pm AEST, you can have same-day settlement* 

Practice Management Software integrations

Spend less time on admin and more time with patients with our streamlined claiming process.

Australia-based support team

Expert help from our Australia-based support team that knows healthcare.

Built to support your practice and patients 

HICAPS Terminal

Accept payments and process claims in person with the HICAPS Terminal.

Features

  • Claim confidently with 100% of Australian Private Health Insurers, plus Medicare Easyclaim bulk billing.

  • Make managing your practice easier with multiple merchants on the same terminal with multi-merchant facility.

  • Cover more patients with overseas visitor claiming.
     
  • Simplify payments with one terminal for claims and EFTPOS.

  • Integrate with your Practice Management Software and save the admin.

  • Access same day EFTPOS settlements when you settle into an eligible NAB Business Everyday Account.

HICAPS Digital

Save time by managing the entire claiming process online, from eligibility checks to invoices  

Features

  • Streamlined claiming for major Government Schemes and participating Private Health Insurers.

  • Get paid faster - as soon as the next business day on eligible claims.

  • Fast Medicare bulk billing and claiming.

  • Save time with instant eligibility verification.

  • Integrate with your Practice Management Software to manage the entire claiming process in one place.

  • Conveniently view HICAPS Digital claims in one place.

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Latest news

Find the right healthcare claiming solution for your practice 

Need help?

Our Australian based team of experts is here to help at every stage.

Call us on 1800 805 780

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We're a part of NAB

Being part of NAB gives HICAPS the strength and security of a leading Australian bank, with access to broader banking and specialised finance options through NAB Health and Medfin, helping us support healthcare businesses beyond payments.

Key  Information:

* 'Same day settlement' refers to the timing of us making funds visible and available to you when you settle to a NAB Business bank account. This means that you can draw on your money as soon as you can see it in your account.

The NAB Business Transaction Account is subject to the NAB Business Product Terms & Conditions and the Business Banking Fees, which can be accessed on NAB’s website nab.com.au/businesstc. Fees and charges apply. The Target Market Determination for this product is available at nab.com.au/TMD. This product is issued by National Australia Bank Limited ABN 12 004 044 937 AFSL 230686.

A NAB Company

HICAPS Pty Ltd ABN 11 080 688 866
A wholly owned but non-guaranteed subsidiary of National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686.