HICAPS for GP

HICAPS now integrated with Best Practice.

Learn more

Healthcare claiming and EFTPOS solutions for your practice

Simplify how you process healthcare claims by combining HICAPS Digital and terminal, and integrate your Practice Management Systems (PMS).

Process claims quickly and securely, improve accuracy and decrease time for end-of-day reconciliation.

Get started Learn more

Join over 100,000 practitioners who choose HICAPS.

Access the largest provider of private healthcare insurance point of sale claiming services in Australia.

Process claims for all private health insurers in Australia.

Enjoy 12 Months Free HICAPS Terminal Rental*

12 months FREE terminal rental* to new HICAPS customers when they settle funds into a NAB Business Transaction Account.

Learn more

Find out more about our mission to help you.

Enquire

Call us

Streamline your practice

How to claim with HICAPS Digital

Learn more

Learn about HICAPS terminal claiming

Learn more

Medicare Easyclaim made easy

Learn more

Add new provider and update account

Learn more

Latest news

HICAPS integration with leading GP platform

NAB’s dedicated healthcare claiming solution, HICAPS, is making claiming, EFTPOS transactions, and reconciliations faster, simpler and easier for GPs, clinics and patients as part of a new integration with leading practice management software, Best Practice.

Find out more

Healthcare claim rejections

In the complex landscape of healthcare administration, rejected claims can cause unnecessary delays, impact cash flow, and interrupt patient care. Understanding the common causes of claim rejections is the first step toward prevention.

Find out more

Multi-merchant facility

If you have a practice with multiple healthcare providers, you need to know about the multi-merchant facility on the HICAPS Terminal.

The Multi-merchant facility enables you to share your HICAPS terminal with up to 25 separate healthcare providers to process claims and settle funds directly into separate provider bank accounts.

Find out more

Key Information:

The NAB Business Transation Account is subject to the NAB Business Product Terms & Conditions and the Business Banking Fees, which can be accessed on NAB’s website nab.com.au/businesstc. Fees and charges apply. The Target Market Determination for this product is available at nab.com.au/TMD. This product is issued by National Australia Bank Limited ABN 12 004 044 937 AFSL 230686.

HICAPS Pty Ltd ABN 11 080 688 866

A wholly owned but non-guaranteed subsidiary of National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686.

Our mission is to help you grow

The only solution with direct integration to Health Insurers

HICAPS works directly with 100% of Australia’s Health Insurers to send and received claims

Seamless integration to your systems that matter

Over 50 systems integrated with HICAPS means more claims processed with a click of a button

Adaptable to how you work

All terminals can be mobile can also work unintegrated

Reliability you can trust

Over 90,000 Healthcare providers have trusted HICAPS for 25 years

More government schemes

HICAPS sends claims to Worksafe VIC, TAC, ICWA, Workcover QLD, NDIS and more

Suited to 40+ modalities

With every Private Health Insurer in Australia and more Government Schemes

Advanced accessibility features

Vision impaired accessibility features on our Trinity Terminal

Customer Service that's here to help you

Our Australian based customer service team is here to make sure you can get back to running your practice and taking care of your patients