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We’re here and ready to help
during this difficult time

For more information on our relief package go to


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Here for you and your practice

Through innovative claim and payment options, your patients, health funds, and practices have access to a fully encompassing, all-in-one payments solution that delivers benefits in real time.


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Supporting COVID-19 telehealth consultations

HICAPS has enabled telehealth services for Allied health practitioners in addition to the new temporary MBS item codes. Supporting the processing of telehealth services aims to help reduce the potential exposure to COVID-19.

Participating funds have now enabled Allied telehealth services for Psychologists, Physiotherapists, Podiatrists, Occupational Therapists, Exercise Physiologists, Speech Pathologists and Dietitians.


Closure of the argent dial up network

From March 1st 2020 Telstra will begin closing their Argent Dial Up network. This means that your HICAPS terminal will no longer be able to use a telephone line to process transactions. 

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NAB Health View Podcasts

June 2020: Leadership Podcast: Learn about the potential opportunities and how business owners can show true leadership.

May 2020: Money Matters Podcast: Insights on how Australian healthcare finances are faring as a whole, plus highly practical ways for all heath businesses to ease cash flow concerns and start rebuilding healthy revenues for now and the future.

April 2020: Global Shock, Local Impact Podcast: Learn about the Australian health sector’s extraordinary COVID-19 response.

Medibank joins our participating health Funds for Mobile Claiming

HICAPS is happy to announce that Medibank Private is now available for mobile terminal claiming with select modalities*

Apply for HICAPS today!

HICAPS terminals are Australia's leading all-in-one payment and claiming solution for healthcare businesses.

They make running a practice simpler, with on-the-spot payment processing for Private health fund claims, Overseas Visitor claims, Medicare Easyclaim, and the lodgement of Worksafe claims.

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Digital membership cards: Tap and claim today!

Learn how android users can use digital membership cards to tap and claim on HICAPS terminals. It’s simple, secure and offers real-time notifications