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Australia's leading electronic
claims & payments service 


HICAPS is here to grow your business through the convenience of on the spot claims and payments, with 
100% of Australian Private Health Insurers connected


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Here for you and your practice


Through our innovative claim and payment options, your patients, health funds, and practices have access to a fully encompassing, all-in-one payment solution that delivers benefits in real time.


See HICAPS terminal and HICAPS Go products

HICAPS and HealthShare Announce New Partnership

HICAPS has partnered with digital health company HealthShare to help private health fund members find a healthcare provider who offers HICAPS in their practice more quickly and easily.

Setting up a new practice

Setting up a new practice

Register with HICAPS and we will notify the Australian health insurers for you and get you started.

Find a practitioner

Closure of the argent dial up network

From March 1st 2020 Telstra will begin closing their Argent Dial Up network. This means that your HICAPS terminal will no longer be able to use a telephone line to process transactions. 

HICAPS terminal support

Hunter Health Insurance joins HICAPS

HICAPS is proud to announce that Hunter Health Insurance (known previously as Cessnock District Health Benefits Fund) has joined HICAPS.

Android Digital Card for health claiming via HICAPS terminal

Bupa has enabled claiming via a Digital Card for their members who have the Bupa app loaded on an NFC enabled Android phone.

Medibank joins our participating health Funds for Mobile Claiming

HICAPS is happy to announce that Medibank Private is now available for mobile terminal claiming with select modalities*

Introducing HICAPS Go


HICAPS Go is a new digital solution for health care providers that enables patients to book, quote, claim and pay, all from their mobile phones. HICAPS Go can connect to your practice management systems, so patients can access booking times and receive upfront quotes


Find out more

"With HICAPS Go the gap payment is right in front

of the customer and they can check before they pay." 

Cameron Hare, Practice Manager, Transform Physio.


See how HICAPS Go works