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Here for you and your practice

Through innovative claim and payment options, get access to a fully encompassing,
all-in-one payments solution that delivers benefits in real time



Offer starts on 17 May, 2021

We’re pleased to offer 12 months FREE HICAPS terminal rental, to new HICAPS customers when they choose to settle funds into a
NAB bank account. Apply online today or call our sales team on 1800 805 780 for more information. Terms and condition apply*

Note: To be eligible for the offer, please ensure you select a NAB bank account when completing the HICAPS online application form. This Offer ends 30 June 2021.

Apply online today!

Audiology Services now available through HICAPS

We are pleased to announce that in conjunction with participating health funds and Audiology Australia, HICAPS now offers electronic claiming for Audiology services.

From 17th May 2021, accredited Audiologists will be able to offer their patients the convenience of on-the-spot claiming with participating funds.

Find out more

Argent Network is closing

The Argent dial up network will commence closure on the 31st March.

If you are still using this network it's vital that you make other arrangements to continue to process claims and payments

Find out more





Counselling Services now available through HICAPS

From 1 April 2021, members of the Australian Counselling Association of Australia (ACA) and Psychotherapy and Counselling Federation of Australia (PACFA) will be able to apply for a HICAPS Terminal.

Find out more



Overseas Health Cover claiming via HICAPS

A select number of participating health funds for Overseas Health Cover (student, worker or visitor), are offering their members the convenience of processing their claim on the spot through HICAPS.

Now Bupa, Medibank Private and nib members with Overseas Health Cover can have their health fund benefit processed at participating practitioners through the HICAPS terminal.

See our list of item number guides for Overseas Health Cover claiming

For more information click here.


Apply for HICAPS today!

HICAPS terminals are Australia's leading all-in-one payment and claiming solution for healthcare businesses.

They make running a practice simpler, with on-the-spot payment processing for Private health fund claims, Overseas Visitor claims, Medicare Easyclaim, and the lodgement of Worksafe claims.

Apply online today 


NAB Health View Podcasts

June 2020: Leadership Podcast: Learn about the potential opportunities and how business owners can show true leadership.

May 2020: Money Matters PodcastInsights on how Australian healthcare finances are faring as a whole, plus highly practical ways for all heath businesses to ease cash flow concerns and start rebuilding healthy revenues for now and the future.

April 2020: Global Shock, Local Impact Podcast: Learn about the Australian health sector’s extraordinary COVID-19 response.