Enjoy 12 Months Free HICAPS Terminal Rental*

12 months FREE terminal rental* to new HICAPS
customers when they settle funds into a
NAB Business Transaction Account.

Healthcare claiming solutions for your practice

Simplify how you process healthcare claims by combining HICAPS Portal and terminal, and integrate your Practice Management Systems (PMS). 

Process claims quickly and securely, improve accuracy and decrease time for end-of-day reconciliation. 

Join over 100,000 practitioners who choose HICAPS

Assess the largest provider of healthcare claiming solutions in Australia

Process claims for all private health insurers in Australia

Driving efficiency and accuracy in your busy GP Practice

  • Process Medicare eligibility, bulk billing and Easyclaim, approved treatments for State Government schemes
  • Use a single terminal for both patient claiming and EFTPOS transactions
  • Settle funds into 25 separate practitioner bank accounts with Multi-Merchant facility
  • Stop manually keying in transactions, save time and reduce errors by integrating your PMS

Find out more about our mission to help you.

How to claim with HICAPS Portal

How to process health fund claims

Medicare Easyclaim guide

Add new provider and update account

Latest news

A NAB Company

HICAPS Pty Ltd ABN 11 080 688 866
A wholly owned subsidiary of National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686.


Our mission is to help you grow


The only solution with direct integration to Health Insurers

HICAPS works directly with 100% of Australia’s Health Insurers to send and received claims

Seamless integration to your systems that matter

Over 50 systems integrated with HICAPS means more claims processed with a click of a button

Adaptable to how you work

All terminals can be mobile can also work unintegrated

Reliability you can trust

Over 90,000 Healthcare providers have trusted HICAPS for 25 years

More government schemes

HICAPS sends claims to Worksafe VIC, TAC, ICWA, Workcover QLD, NDIS and more

Suited to 40+ modalities

With every Private Health Insurer in Australia and more Government Schemes

Advanced accessibility features

Vision impaired accessibility features on our Trinity Terminal 

Customer Service that's here to help you

Our Australian based customer service team is here to make sure you can get back to running your practice and taking care of your patients