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Private Health Insurers

HICAPS has partnered with all Australian health insurers plus Worksafe (Vic) and Medicare to make claiming and payments easier for patients and health practitioners Australia-wide.



HICAPS Participating Health Funds & Health Insurance Brands









Bupa Health & Care



Australian Unity






CBHS Health Fund









St. Lukes Health



Defence Health









frank health insurance



Teachers Health



HIF Private Health Insurance Australia



ahm health insurance



GU Health



Health Partners



Queensland Country Health



Phoenix Health Fund



Transport Health



ACA Health Benefits Fund



API Insurance



CUA Health






Mildura Health Fund






healthcare insurance






rt health



Latrobe Health Services



Police Health



doctors health fund



Reserve Bank Health Society



WESTFUND Health Insurance



ADF Family Health



Nurses & Midwives Health



Uni Health Insurance



AAMI Health Insurance






CBHS Corporate Health



Qantas Insurance



Suncorp Health Insurance



Emergency Services Health



Territory Health Fund



Union Health



Overseas health claiming with HICAPS


Having partnered with select health funds*, HICAPS makes it easy to process health care claims for overseas workers, students and visitors.


How to process overseas visitor claims

If your patient has either overseas visitor health cover or overseas student health cover:

1.     After consultation swipe the patient’s private health insurance card through the HICAPS terminal.

2.     Enter the patient’s claim details into the HICAPS terminal or PMS.

3.     Once authorised, the patient can then pay the gap amount (if there is any).

Like all claims with HICAPS, we’ll deposit a consolidated settlement within one to two business days.


Want to know more about processing overseas visitor health claims? Give our Sales team a call Monday to Friday 8am – 6pm (AEDT) on 1800 805 780.

Practitioners can download the item number guides specifically for Overseas Visitor Cover here


*Currently only available with Medibank, Bupa, nib


For more information about what modalities and products are offered by each Health Fund, see the Participating Partners Flyer

For HICAPS participating Health Funds for Remedial Massage Therapists, see Remedial Massage Therapists Flyer

For HICAPS participating Health Funds for Quotation Function, see Quotation Function Flyer

For HICAPS participating Health Funds for Mobile Terminals, see Mobile Terminal Flyer

For HICAPS participating Health Funds for Telehealth claiming see Participating Health Funds for Telehealth

For information regarding Health Fund operating hours visit Health Fund Operating Hours

For information on item numbers (per transaction) accepted by health funds and Health Fund Card Prefix see Maximum Item Number Guide