Fast payments, easy invoicing with icare and HICAPS Digital

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Streamline your icare digital invoicing experience

HICAPS has partnered with icare to simplify the invoicing process for NSW Workers Compensation Nominal Insurer (NI) scheme. 

This digital solution enables you to submit invoices quickly and get paid faster – no additional setup cost, no invoice or monthly fees for icare*.

Focus on delivering quality care by streamlining your invoicing process for icare. 

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Save time

Faster decisions from icare

Reduce paperwork and emailing 

Submit multiple invoices at once with bulk upload

Improve cashflow

Get paid faster - as quickly as next business day​

Validate claim numbers instantly​

Daily settlement summaries for easier reconciliation

Efficient digital invoicing

Track invoice status in real time

Integrated with Nookal PMS​ 

Manage all NI workers insurance invoices in one place​

Update information for HICAPS Digital and icare in one place

Key Features

Feature

Details

Claims supported

Invoices for the Nominal Insurer Workers Insurance Scheme (NI) 

Invoice quantity

Single or bulk (CSV upload) 

Claim validation 

Auto checks icare claim numbers 

Practice Management Software (PMS) integration 

Integrated with Nookal  PMS

Payment speed 

Next business day**

Self-manage contact details 

Manage icare and HICAPS contact details in one place

Dedicated support


HICAPS Support Hub

**Payment speed is subject to icare claim approval

Pricing

This applies to icare only. Separate fees and changes apply to other HICAPS services. Creating a HICAPS Digital account and submitting invoices to icare is free for health care providers.

*this applies to icare only. Separate fees and changes apply to other HICAPS services.

Get started

Step 1
Register for HICAPS Digital

If you already have access to HICAPS Digital, skip this step.

Once your HICAPS Terminal is installed, use your Merchant ID (MID) to register for HICAPS Digital as an existing customer.

Get started

Step 2
Activate icare claiming in HICAPS Digital

Activate icare through HICAPS Digital in 3 easy steps.

Note: Your bank details must be verified and shown as Approved for icare to be activated.  

Activate now

Step 3
Start invoicing 

Once your account is set up and icare is activated in HICAPS Digital, you can start submitting single or bulk invoices online. 

Get started

Ongoing Support

Visit HICAPS Support Hub for easy-to-follow instructions. 

Get step-by-step support for everything you need to manage your icare digital invoicing, integrate Nookal and understand what schemes you can claim with.  

Learn more

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We're part of the NAB Group

We understand that the best financial solutions for healthcare businesses are integrated.

Combining our health expertise and range of services, NAB Health, Medfin and HICAPS work together across personal and business banking needs. From claims processing, transactional banking and equipment financing to interest rate risk management and business and home lending.

NAB Health has dedicated financial specialists with in-depth industry knowledge who have been servicing and providing financial solutions to General Practitioners, Specialist, Dentists, Allied health, Pharmacies, Vets and Corporate Healthcare businesses for over 20 years.

Medfin Finance has dedicated financial specialists with in-depth industry knowledge who have been providing tailored personal and business financial solutions to General Practitioners, Specialists, Dentists, Vets and Allied health for over 30 years. 

Medfin Australia Pty Ltd ABN 89 070 811 148 Australian Credit Licence 391697 (Medfin) & HICAPS Pty Ltd ABN 11 080 688 866 (HICAPS) are wholly owned subsidiaries of National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence Number 230686 (NAB) and part of the NAB Health specialist business. Medfin’s & HICAPS’ obligations do not represent deposits or other liabilities of NAB. NAB does not guarantee its subsidiaries’ obligations or performance, or the products or services its subsidiaries offer. You may be exposed to investment risk, including loss of income and principal invested. 

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