HICAPS is Australia’s leading healthcare claims solution, that has been supporting the wider health community for over 25 years. With a deep understanding of the healthcare sector, HICAPS delivers tailored solutions to over 100,000 registered health practitioners Australia-wide.
That’s why we’re pleased to offer 12 months free HICAPS terminal rental* to all merchants, when you choose to settle your funds into a NAB business account.
The HICAPS all-in-one terminal
✓ Provides Fast Claims with all Private Australian Health Insurers.
✓ Provides Medicare Easyclaim which allows patients to process their
claim and receive their rebate through the HICAPS
terminal at your practice.
✓ Is a single terminal for both patient claiming and EFTPOS transactions.
✓ Provides Overseas visitor claiming (Workers, Students and
Visitors) - process on-the-spot claims for patients with
overseas health cover.
✓ Telehealth claiming - offer your patients safe and
convenient telehealth consultations for both
Medicare and Allied Health services.
✓ Allows for digital card claiming (for Android and Apple devices)
✓ Gives you access to digital claims allowing fast invoicing and claiming for government schemes.
✓ Integrates with leading Practice Management Systems (PMS) helping your practice to provide an optimal patient experience
✓ Saves you money - no fee charged to process health
fund or Medicare Easyclaim transaction.
✓ Has no hidden fees - no establishment or annual fees.
✓ Has no lock-in contracts with our rolling 30-day agreement.
✓ Comes with FREE terminal stationery.
✓ Has superior domestic support for all your HICAPS, EFTPOS and Medicare enquiries.
Terms and Conditions – 12 month free terminal rental offer*
*The offer refers to a terminal rental fee waiver for 12 months for eligible HICAPS customers. This offer is available to all new or existing HICAPS customers who have a HICAPS terminal or apply for a new HICAPS terminal and nominate a NAB business account for settlement of funds before 30 September 2026. Existing HICAPS customers with an existing terminal must submit a request to change bank account details to settle into a new or existing NAB business account. HICAPS must receive the request to change bank account details for the settlement of funds into a NAB business account by 30 September 2026.
The 12 months free terminal rental offer is available for redemption once for up to three terminals per registered merchant. This offer is not available to existing HICAPS customers who already settle funds into a NAB business account and cannot be used in conjunction with any other offers.
For new customers, the offer will be applied to the terminal rental fee for the first 12 months from the date the terminal is installed in the practice. For existing customers, the offer will be applied for 12 months from the date that HICAPS actions a customer’s request to change their settlement account to a NAB business account. Terminal rental fees will be payable at the end of the 12-month period. Terminal rental fees will recommence immediately if you change your HICAPS settlement account to a non-NAB business account before the end of the 12-month period. All other existing HICAPS Provider Agreement and Equipment Agreement terms and conditions apply during and after the 12-month period which are available at hicaps.com.au/ support/hicaps-agreements.
The terminal rental is provided by HICAPS Pty Ltd ABN 11 080 688 866 (HICAPS), a wholly owned subsidiary of National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit License 230686 (NAB) and part of the NAB Health specialist business. The obligations of HICAPS do not represent deposits or other liabilities of NAB. NAB does not guarantee or otherwise support the obligations of HICAPS.
The NAB Business Transaction Account is subject to the NAB Business Product Terms & Conditions and the Business Banking Fees, which can be accessed on NAB’s website nab.com.au/businesstc. Fees and charges apply. The Target Market Determination for this product is available at nab.com.au/TMD. This product is issued by National Australia Bank Limited ABN 12 004 044 937 AFSL 230686.