Process claims quickly and efficiently manage multiple practitioners in one place. Get the latest in security, reliability and useability by joining over 100,000 registered health practitioners using HICAPS to manage their busy practice. With onsite installation and ongoing support from us, you'll have more time to take care of your patients and manage your practice.
Medicare eligibility, bulk billing and Easyclaim
Telehealth claiming for Medicare
Process claims for 100% of Private Health Insures in Australia
Overseas visitor health cover claiming for NIB, BUPA and Medibank
Process approved treatments for State Government schemes, Insurance Commission of Western Australia (ICWA) and WorkSafe Victoria
Multi-Merchant facility with up to 25 separate bank accounts, for either business or provider, supported per terminal
Single terminal for both patient claiming and EFTPOS transactions to help reduce clutter and admin costs
24hr scheme connection monitoring
24hr processing and market leading uptime
Enjoy 12 months free HICAPS terminal rental*
Take advantage of 12 months FREE terminal rental* to new HICAPS customers when they settle funds into a NAB Business Transaction Account.
Step two: Organise a time for our technician to come and install the terminal
Step three: Receive onsite training to understand the terminal functionality and how to process claims on the day of installation.
Step four: You’re all set to go and if you need any support our friendly team are here to help.
Our Support Hub let’s you find the answers without needing to contact us. If you like the human touch, our team are always keen to resolve any issues quickly, answer any questions and offer support.
Support Hub
Access online articles to help troubleshoot any problems, answer questions and keep your business running smoothly.
Integrate your PMS to process claims quickly and securely, improve accuracy and decrease time for end-of-day reconciliation. Learn more about PMS Integrations.
HICAPS Digital
Streamline the way you view and process claims and invoices.
HICAPS Digital enable you to view digital and terminal claim transactions in near realtime, update account details, add new providers, request daily totals, and modify statements.
Process claims for allied, medical, care and disability providers.
Easy invoicing and fast settlements for select Government Schemes including Medicare, iCare NSW, TAC Victoria, WorkSafe Victoria and WorkCover Queensland.
Quickly confirm a patient’s funding eligibility prior to their appointment.
View your digital and terminal claim transactions, in near real-time, all in one place.