Skip to Content

HICAPS Terminal

Apply for a HICAPS terminal

HICAPS terminals are Australia’s leading all-in-one payment and claiming solution for healthcare businesses.
They make running a practice simpler, with on-the-spot payment processing for health fund claims, Medicare Easyclaims and the lodgement of WorkSafe claims.


Why choose HICAPS?


HICAPS is an all in one solution that allows you to process all types of claims and payments! Explore some of our other key benefits:

* Consolidated daily health fund payments and reporting on demand for participating health insurers through HICAPS Accounts Online

  • Receive superior technical support from our specialised Australian based help desk.
  • Free installation, training, ongoing maintenance and no lock in contracts.
  • No need to change your current bank account arrangements.
  • Quote a patient's insurance benefit before the service is provided (exclusive to HICAPS).
  • Connect to any of our 13 Practice Management System (PMS) Partners.

    Terminal features


  • Fast claim assessment with 100% of Australian Private Health Insurers
  • Rapid Medicare rebates – with payments generally deposited within two to three days. 
  • Lodge workcover claims with Worksafe Victoria directly from our terminals.
  • Process **private health insurance claims for overseas visitors.
  • Deposit payments into 25 separate bank accounts for individual practitioners, at no extra cost.
  • Process claims from your Practice Management System (PMS) with HICAPS PMS integration
  • Patients can make payments under $100 without using their pin thanks to contactless technology.
  • Ethernet/broadband connectivity allows you to process claims and transactions faster.
  • Up to 50 service providers can access each terminal.
  • Process up to 25 item numbers per health fund claim transaction.
  • Our mobile terminals operate on 3g networks.

How you can save with HICAPS

HICAPS can help reduce the amount you pay in bank fees and charges. When a claim is processed through HICAPS there is no merchant service fee (MSF) payable on the rebate amount.

You'll also save time with our HICAPS Accounts Online software, where you can reconcile all your health fund payments, Medicare Easyclaims and Worksafe Victoria claims in one spot.

To find out more, call one of our consultants on 1800 805 780


Need more info?


Got any questions? No problems! Our Sales team is ready to answer any questions you might have – everything from health insurance claims, to Medicare and EFTPOS, our team has your back.

So if there’s anything we can help you with, please contact us on 1800 805 780 or see our FAQs