Skip to Content

HICAPS Terminal

Apply for a HICAPS terminal

HICAPS terminals are Australia’s leading all-in-one payment and claiming solution for healthcare businesses.
They make running a practice simpler, with on-the-spot payment processing for health fund claims, Medicare Easyclaims, the lodgement of WorkSafe claims and the processing of pre-approved treatments with ICWA.



HICAPS is an all in one solution that allows you to process all types of claims and payments. 

Some of our other key benefits are:

  • HICAPS offers the convenience of consolidated daily health fund payments and reporting on demand for all participating Health Insurers, through HICAPS Accounts Online
  • HICAPS is the only health fund claiming solution which accepts Digital Health Fund Membership cards. The future is digital!
  • Quote a patient's insurance benefit before the service is provided
  • No hidden fees, establishment or annual fees
  • No lock in contracts!
  • Guaranteed fast HICAPS and EFTPOS settlement payments direct to your nominated bank account
  • Connect seamlessly to any of our 13 Practice Management System (PMS) Partners

Terminal features

  • Fast claim assessment with 100% of Australian Private Health Insurers
  • Rapid Medicare rebates
  • Lodge workcover claims with WorkSafe Victoria
  • Process pre approved treatments with ICWA
  • Overseas visitor claiming
  • Quote a patient’s health insurance benefit before they receive a service with participating health funds  
  • Payments can be deposited into 25 separate bank accounts for individual practitioners at no extra cost
  • Process claims from your Practice Management System (PMS) with HICAPS PMS integration
  • More accepted payments types
  • Contactless technology allows patients to make payments under $100 without using their pin
  • Up to 50 service providers can access each terminal
  • Ability to process up to 24 item numbers in one transaction. The maximum number of items per transaction will vary from health fund to health fund

How you can save with HICAPS

Did you know HICAPS can help reduce the amount you pay in bank fees and charges?

For example, when a claim is processed through HICAPS there is no merchant service fee (MSF) payable on the rebate amount. Meaning, you save every time a patient (from a participating health fund) claims successfully using HICAPS.

To find out more, call one of our consultants on 1800 805 780


Need more info?

Got any questions? No problems! Our Sales team is ready to answer any questions you might have – everything from health insurance claims, to Medicare and EFTPOS, our team has your back.

So if there’s anything we can help you with, please contact us on 1800 805 780 or see our FAQs