HICAPS and LanternPay coming together!

We are taking the complexity out of health payments and it all starts now!  

On the 1st of April, we embark on the next innovative chapter in our journey to provide our customers and their patients with seamless health transactions as we welcome LanternPay into our business. Together, our renewed HICAPS proposition will offer a multi-channel claim and payment solution that will allow us to target the broadest range of schemes, providers, partners and patients.

With HICAPS and LanternPay coming together, our customers will have an even broader range of digital claiming solutions – all under one roof. And over time, HICAPS will deliver a seamless digital customer experience with real-time approvals and faster payments for medical, allied health and other providers.

This means:

  • Faster payments, simplifying administration
  • Increased claiming capability and payment options
  • Providing healthcare practitioners with the option of both a terminal and a digital customer experience
  • Integration with more Practice Management Systems


Frequently Asked Questions

Your current HICAPS terminal service will continue so you don’t need to do anything. 

This won’t change the pricing for your HICAPS terminal. Pricing may apply for use of the LanternPay platform

LanternPay operates a digital claim payments platform for the healthcare, disability, insurance and aged care sectors.

It has been purpose-built to standardise the claims and payment experience for all providers of services to government and private healthcare schemes, including private health insurers, state workers and accident insurance, Medicare and the NDIS.

LanternPay’s digital claiming solution will allow you to submit invoices and claims with schemes which aren’t currently available through the HICAPS terminal.

Providers can submit digital invoices and claims with the below schemes through LanternPay:

  • Transport Accident Commission (TAC)
  • Medicare
  • WorkSafe Victoria
  • National Disability Insurance Scheme (NDIS)
  • Medibank
  • Nib
  • HBF
  • The Pharmacy Guild of Australia

For more information on LanternPay, please visit www.lanternpay.com

If you’re ready to join thousands of providers who love LanternPay, get started by creating an account online at www.lanternpay.com/get-started

Your current LanternPay service will continue so you don’t need to do anything.

This won’t change the pricing for your LanternPay service. Pricing will apply for use of the HICAPS terminal.

Apply online at www.hicaps.com.au/forms or call our sales team on 1800 805 780 to get started today.