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HICAPS user guides
To set up your HICAPS terminal and get the most out of it, including ordering stationery, troubleshooting, claiming, adding or deleting providers and much more, download the appropriate user guide:
- Terminal User Guide (PDF 2.1MB)
- Complete a Quick HICAPS Claim (PDF 184.5KB)
- How to Cancel a HICAPS Claim (PDF 197.8KB)
- How to do a HICAPS Quote (PDF 441.9KB)
- Refund an EFTPOS Transaction (PDF 185.0KB)
- Getting Started with Mobile Terminal (PDF 115.3KB)
- How to do a Surcharge (PDF 959.6KB)
- Medicare Easyclaim User Guide (PDF 1.5MB)
- WorkSafe_Step by Step Guide (PDF 225KB)
- Prevent Terminal Tampering Guide (PDF)
- HICAPS Terminal Communication Ports Guide
- HICAPS Connect Port Exceptions Specification Guide (PDF 472KB)
- USB Serial Adapter Guide (PDF 471KB)
- HICAPS Accounts Online User Guide (PDF)