GP integrated solution

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This guide will walk you through all the steps required for a smooth install and configuration for your integrated HICAPS GP solution with Best Practice.

Let our experts guide you through setting up your practice

Call our dedicated GP support team to guide you through the sign up and configuration process

Call us on 1800 805 780, option 1

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How is your practice set up?

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This guide will walk you through all the steps required for a smooth install and configuration for your integrated HICAPS GP solution with Best Practice.

Step 1

Apply for HICAPS Terminal

Step 2

Register for HICAPS Digital

Step 3

Install HICAPS Connect

Step 4

Configuration

 

To ensure a smooth integration process:

  • Bp Premier must be updated to Spectra 1.12.0.1061 or above.
  • Latest version of the Best Practice Payments Utility must be installed.
  • Workstations need to run on Microsoft Windows 10 or above.
  • Microsoft Windows Server needs to run on 2016 or above.

We're here to help? Call us on 1800 805 780, option 1

Step 1 
Apply for a HICAPS Terminal 

If you already have a HICAPS Terminal, skip this step.

Apply for a HICAPS Terminal and arrange a suitable time for our technician to deliver and install it for you.

You can call us on 1800 805 780, option 1 for a guided walkthrough or view our terminal application guide to complete this step.

Apply Now >

Step 2
Register for HICAPS Digital

If you already have access to HICAPS Digital, skip this step.

Once your HICAPS Terminal is installed, use your Merchant ID (MID) to register for HICAPS Digital as an existing customer.

You can call us on 1800 805 780, option 1 for a guided walkthrough or view our Register for HICAPS Digital guide to complete this step.

Get Started >

Step 3
Download HICAPS Connect 

Download HICAPS Connect + Extension using the button below, then follow step 4 to install and configure the software on each of your workstations.


You can call us on 1800 805 780, option 1 for a guided walkthrough.

Download

Step 4
Configure HICAPS Connect & Bp Premier


Now that you have your HICAPS Terminal, access to HICAPS Digital and HICAPS Connect downloaded, the final step is to configure HICAPS Connect and Bp Premier.

You can call us on 1800 805 780, option 1 for a guided walkthrough or view our Install HICAPS Connect guide and our BP configuration guide to complete this step.

Ongoing support

How to claim with HICAPS Digital

Learn more

Learn about HICAPS terminal claiming

Learn more

Medicare Easyclaim

Learn more

Add new providers and update account details

Learn more

.

Get started

This guide will walk you through all the steps required for a smooth install and configuration for your integrated HICAPS GP solution with Best Practice.

Step 1

Apply for HICAPS Terminal

Step 2A

Apply for HICAPS Digital

Step 2B

Request GPs to sign up

Step 3

Install Connect

Step 4

Configuration

 

To ensure a smooth integration process:

  • Bp Premier must be updated to Spectra 1.12.0.1061 or above.
  • Latest version of the Best Practice Payments Utility must be installed.
  • Workstations need to run on Microsoft Windows 10 or above.
  • Microsoft Windows Server needs to run on 2016 or above.

We're here to help? Call us on 1800 805 780, option 1

Step 1
Apply for a HICAPS Terminal 

If you already have a HICAPS Terminal, skip this step.


Apply for a HICAPS Terminal and arrange a suitable time for our technician to deliver and install it for you.

You can call us on 1800 805 780, option 1 for a guided walkthrough or view our terminal application guide to complete this step.

Apply Now >

Step 2A
Register for HICAPS Digital

If you already have access to HICAPS Digital, skip this step.

Once your HICAPS Terminal is installed, use your Merchant ID (MID) to register for HICAPS Digital as an existing customer.

You can call us on 1800 805 780, option 1 for a guided walkthrough or view our Register for HICAPS Digital guide to complete this step.

Get Started >

Step 2B
Ask the GPs in your practice sign up

If you want multiple GPs to settle into multiple accounts, please ask them to complete our multi-merchant form.

You can call us on 1800 805 780, option 1 for a guided walkthrough or view our Register your Practitioners as merchants to complete this step.

Get started >

Step 3
Download HICAPS Connect 

Download HICAPS Connect + Extension using the button below, then follow step 4 to install and configure the software on each of your workstations.


You can call us on 1800 805 780, option 1 for a guided walkthrough.

Download

Step 4
Configure HICAPS Connect & Bp Premier

Now that you have your HICAPS Terminal, access to HICAPS Digital and HICAPS Connect downloaded, the final step is to configure HICAPS Connect and Bp Premier.

You can call us on 1800 805 780, option 1 for a guided walkthrough or view our Install HICAPS Connect guide and our BP configuration guide to complete this step.

Ongoing support

How to claim with HICAPS Digital

Learn more

Learn about HICAPS terminal claiming

Learn more

Medicare Easyclaim

Learn more

Add new providers and update account details

Learn more

.