Contact us

Whether you have a question about signing up, or you need help with your terminal, our team is ready to help.

Head office

Address: 395 Bourke Street, Melbourne, VIC 3000

Postal Address: GPO Box 84A Melbourne, VIC 3001

Email: ProviderServices@HICAPS.com.au

Fax: 1300 725 726

Sales

Hotline Hours: Monday to Friday 8am to 6pm (AEDT)

Phone:1800 805 780

Email: HICAPSSales@HICAPS.com.au

Fax: 1300 725 726

Help Desk

Help Desk Hours: Monday to Saturday 8am to 10pm (AEDT)

Phone: 1300 650 852

Fax: 1300 725 726