Introducing HICAPS Go - a new way to manage bookings & payments


A better way to connect and pay for healthcare

We're excited to announce a new game-changing solution to connect patients, health practitioners and private health insurers through one fast and intuitive digital platform.

HICAPS Go is an end-to-end service designed to allow health practitioners to spend less time on administrative tasks and more time with their patients.

With or without a terminal

HICAPS currently manages patients’ health insurance claims and payments through a physical terminal, normally installed in the practitioner’s clinic. HICAPS Go works with these terminals, or on its own, offering practicioners and patients flexibility in booking, payments and healthcare claims.  

On your smartphone

HICAPS Go is also an app which makes it easy and simple for patients to find and book an appointment with a practitioner, get an upfront quote and out of pocket payment, as well as manage claiming and payment admin once the appointment is complete. 

As each transaction is completely online, patients no longer need to worry about insurance details, paper claims and other documents.


HICAPS Go is currently available to allied health professionals, including physiotherapists, chiropractors, osteopaths, myotherapists and participating health insurance providers. We’ll gradually expand the service to other practitioners in the near future.

Click here  for more information on HICAPS Go

Already using HICAPS? Start using HICAPS Go

If you already have a HICAPS terminal, register now to turn on HICAPS Go for your practice

Register for HICAPS Go

New to HICAPS?

If you're new to HICAPS, or interested in joining a pilot for your modality please contact us.

Contact us