Practice Management System Interface

The HICAPS/Practice Management System (PMS) Interface Solution completes the payment process, efficiently linking debit, credit, private health fund and Medicare Easyclaim payments directly to your software application.  The HICAPS terminal is simply connected to your existing computer.

The integration solution allows you to streamline your HICAPS, Medicare Easyclaim and EFTPOS transaction processing and payment reporting. By removing the need to re-key transaction information on a stand-alone HICAPS terminal, this solution significantly reduces the potential for errors, saves time and can improve the patient’s experience.

For the practice this will:

  • Save time
  • Improve patient experience
  • Improve streamlined reporting

It’s so easy to connect your PMS to the HICAPS terminal.

Suitable for

The HICAPS/PMS solution is currently suitable for health service providers operating participating Practice Management Systems** that are HICAPS Connect certified. Please ask your software supplier when they believe a link to HICAPS will be available.


  • The entire HICAPS & Medicare Easyclaim and EFPOS transaction is completed within your PMS at the same time updating patient records
  • The item numbers and item dollar values are stored in the PMS for ease of transaction processing
  • HICAPS, Medicare Easyclaim and EFTPOS transactions are stored in the PMS for ease of reporting and reconciliation


  • Improves efficiency
  • Simplified Account Reconciliation
  • Time saving by streamlining claims and payment reporting and reconciliation

HICAPS Medicare Easyclaim & EFTPOS transactions are entered just once into the PMS via the PC.

An easy integrated solution for you and your practice.

How it works

Your patient’s card is then swiped through the terminal. Once, the claim is authorised, the PMS prints a statement of the patient, detailing not only the benefit and the gap amount but also the consultation details.  One statement incorporates all the relevant information for your patients’ record needs.

HICAPS, Medicare Easyclaim & EFTPOS transactions are entered just once into the PMS via the PC.

An easy integrated solution for you and your practice.


Computer Operating Systems Supported by HICAPS Connect

Latest Version:

  • Microsoft © Windows 7 Professional
  • Microsoft © Windows 7 Enterprise
  • Microsoft © Windows 7 Ultimate 
  • Microsoft © Windows Server 2003  
  • Microsoft © Windows Server 2008
  • Microsoft © Windows Server 2008 R2
  • Microsoft © Windows Server 2012
  • Microsoft © Windows Server 2012 R2
  • Microsoft © Windows 8.1 Pro
  • Microsoft © Windows 8.1 Enterprise
  • Microsoft © Windows 10

(32 and 64 bit versions of the Operating Systems are supported on PC's.  Virtualisation of an Operating System is not supported)

Contact Us

Please contact the HICAPS Help Desk for all Practice Management System Interface enquiries on 1300 65 08 52.