Trinity (T650p) Support Guides

Our HICAPS support guides can help you with everything from setting up your terminal, to troubleshooting problems, processing claims and more.

   

Quick Reference Guide

Want to know how to process a transaction, a refund, run reports or reprint a receipt? This and all other Trinity (T650p) terminal questions can be found in our Quick Reference Guide.

Trinity Reference Guide

HICAPS Terminal Communications Guide

The HICAPS Trinity terminal (T650p) supports a number of different communications methods for processing claims so we've put together a guide to get you started.

Terminal Communications Guide

Terminal Accessibility Guide

HICAPS are committed to assisting our merchant's customers with advanced accessibility features to process their transactions.

Terminal Accessibility Guide

Terminal User Guide

Our Terminal User Guide can help you with everything you need to know about the Trinity terminal, including functions and features, transaction response codes, regestering new providers, how to process claims, quotes and EFTPOS transactions and performing a daily settlement.

Trinity User Guide

Stationery

You will be supplied 20 receipt rolls with your terminal on install.

Should you require more please call our Terminal Replacement hotline on 1300 650 852. Please allow 5-10 business days for stationery to arrive.

Support

Our team are here to help, should you need further assistance please call our dedicated terminal replacement hotline on 1300 650 852