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Medicare and Worksafe

 

HICAPS has partnered with Medicare and Worksafe to make claiming under these schemes easier for patients.

 

Medicare

  • Medicare Easyclaim is a Medicare Australia initiative that allows patients to lodge their claims and receive their rebates through the HICAPS terminalt

  • Medicare Easyclaim is used for bulk bill and/or patient claims including Enhanced Primary Care (EPC).  There are three payment options for patient claims that can be lodged through Medicare Easyclaim. The type of claim submitted is dependent on the manner in which you have agreed with your patient to settle the account.

    • Fully paid account - patient has paid their account in full.

    • Part paid account - patient has paid a contribution toward the settlement of the account. 

    • Unpaid account - account has not been paid.

    Following full account payment by your patient by cash, EFTPOS, credit card or cheque, you simply swipe your patient's Medicare card and their rebate is paid directly into their bank account almost immediately. 

    It is at your discretion whether to bulk bill a patient or not.  If you choose to bulk bill, additional fees or co-payments should not be charged to your patient following bulk bill claims.

  • You can access Medicare Easyclaim bulk bill claims processing and payment reports to assist with reconciliation via Medicare Australia's Health Professional Online Services (HPOS) portal.  For full access to HPOS you will need to register for a Public Key Infrastructure (PKI) individual certificate. To register for a PKI certificate and for access to HPOS visit www.medicareaustralia.gov.au.

  • Medicare claiming makes it easier for practices that privately bill, to offer patients the convenience of claiming their Medicare rebate when they pay their account. So, why not join the thousands of allied health services providers enjoying the convenience of electronic Medicare claiming.  

    To help you get started we have some helpful tips and information below;

    - Register and update your bank details with Medicare
    - Referring GP must establish the plan with Medicare Australia and subsequently ‘activate’ the plan with Medicare.
    - Medicare Easyclaim for health professionals

    For more information see Medicare's website.

    You can also click here to download the Medicare Easyclaim Reference Guide (PDF 82KB)

    To get started today or for more information on Medicare Easyclaim call the Medicare e-Business Service Centre on 1800 700 199.

  • For all Medicare Easyclaim enquiries call the Medicare e-Business Service Centre on 1800 700 199.

  • To download a step by step Medicare claim transaction guide for your HICAPS terminal see the HICAPS terminal user guide.

    Terminal User Guides

 

Worksafe

  • HICAPS, together with WorkSafe Victoria, has developed an initiative enabling you to lodge invoices for treatment provided to injured workers through your HICAPS terminal. This service is for lodging invoices only, and will use existing HICAPS item numbers for initial and standard consultations.

  • You will be required to manually enter invoice details into your HICAPS terminal.  A detailed step-by-step guide on How to lodge WorkSafe invoices is available. View Step-by-Step Guide (PDF 53.3 KB)

  • Providers who are registered under the Health Practitioner Regulation National Law Act 2009 and provide services approved by WorkSafe may provide services to injured workers. To obtain a WorkSafe provider number, update your details or to view a list of WorkSafe approved services, please visit the WorkSafe website at worksafe.vic.gov.au.

  • WorkSafe aims to reduce the time between invoicing and payment by removing the need to send invoices to WorkSafe Agents for some services. The method of payment will not change from that currently in place.  Please visit the WorkSafe website for more information on electronic payment.

  • The Retrieval Reference Number (RRN) printed on the HICAPS receipt will appear on your remittance as the Invoice Number.

  • For all WorkSafe enquiries or for more information please call the WorkSafe Advisory Service on 1800 136 089
    or visit worksafe.vic.gov.au.

  • You will be required to obtain a signature from the injured worker on the receipt of invoice lodgement.

  • You are required to keep your signed receipt of invoice lodgement on file for a period of not less than seven (7) years.