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Queensland Country Health and Mildura Health Fund extend products available via HICAPS

HICAPS is happy to announce that…

From 1st July, 2018 ,Exercise Physiologists will be able to process electronic health claim for members of Queensland Country Health.

From 1st July 2018,  Acupuncturists, Myotherapists, Naturopaths and Remedial Massage Therapists will be able to process health claims via HICAPS for members of Mildura Health  Fund.

To see full list of HICAPS participating health funds and the supported products click here (


More health funds now available for Quoting via HICAPS

From 1st July , more health funds will be available for Quoting:

HICAPS is happy to announce that from 1st July, 2018  both HCF and Australian Unity will be enabled for providing quoting via HICAPS terminals for their members. For the full list of participating health funds available for quotation via HICAPS click here.(

For a step by  step guide to performing a quote  via the HICAPS terminal please  click here (

Introducing HICAPS Go - a new way to manage bookings & payments

A better way to connect and pay for healthcare

We're excited to announce a new game-changing solution to connect patients, health practitioners and private health insurers through one fast and intuitive digital platform.

HICAPS Go is an end-to-end service designed to allow health practitioners to spend less time on administrative tasks and more time with their patients.

With or without a terminal

HICAPS currently manages patients’ health insurance claims and payments through a physical terminal, normally installed in the practitioner’s clinic. HICAPS Go works with these terminals, or on its own, offering practicioners and patients flexibility in booking, payments and healthcare claims.  

UnionPay now enabled on HICAPS Terminals

HICAPS has commenced a software upgrade across the terminal fleet to enable UnionPay Cards to be accepted via HICAPS terminals.

As part of this software upgrade you will see the UnionPay logo appear on your terminal and you will be able to accept UnionPay cards from patients to make their payment.

UnionPay is the preferred method of payment for local Chinese and Chinese visitors.


Nurses & Midwives Health joins HICAPS

HICAPS is proud to announce that Nurses & Midwives Health health  is now available for electronic claiming via HICAPS.

Nurses & Midwives Health is a new health fund exclusively for nurses and midwives and their families. Developed by Teachers Health Fund, Nurses & Midwives Health is focussed on providing relevant and affordable health insurance cover at every stage of life. As a not-for-profit organisation, Nurses & Midwives Health puts members’ interests first, through lower premiums, increased benefits and additional services.

For more information on Nurses & Midwives Health, including eligibility criteria, visit or call 1300 344 000.

Emergency Services Health joins HICAPS

Emergency Services Heath is a new health fund and is Australia’s only private health insurer established exclusively for those who work and volunteer to protect our communities including; fire, state emergency, ambulance, medical response and recovery, and water response and recovery sectors.  This new health fund has just been launched by Police Health.

As a not-for-profit private health insurer, Emergency Services Health exists to support Australia’s emergency services community with all funds being used to further enhance the physical and mental health and wellbeing of workers, volunteers and their families.

For more information please refer to