Health Fund Claiming

You can download simple guides here on how to do a normal HICAPS transaction or cancellation here and more.


Maximum Item Number Guide

The HICAPS terminal has the ability to process up to 24 item numbers in one transaction. The actual number of items per transaction will vary from health fund to health fund.

Once the patient's health fund card is swiped through the terminal, the screen will display the maximum number of items available for the health fund.

The list below details the maximum number of items accepted in one transaction for each participating health fund.

Health Fund Operating Hours

View Health Fund contact numbers and Help Desk operating Hours