Forms

Change of Practice Details

If you have:

  • a new provider joining* your practice and would like to add this provider to your existing HICAPS facility - settling their HICAPS & EFTPOS payments to your bank account**
  • a provider leaving your practice
  • changed your practice bank account

Please Note: A request to change your bank account must be accompanied by a bank deposit slip or bank statement as confirmation of account details.

A request to add a new provider must be accompanied by a Medicare Australia or Medibank Private letter issuing the provider *number.

If you do not hold either a Medicare Australia or Medibank Private provider number and would like to transact via HICAPS as you are registered with other Health Funds for claiming purposes, please complete the 'Application to transact with HICAPS' form, accompanied with either a 'Provider Add/Amend Form' and fax to 1300 725 726.

 

New Facility - Practice Details

If you;

  • are a provider and wish to apply for the installation of a HICAPS terminal in your practice
  • have a provider working at your practice and would like them added to your existing HICAPS facility - settling their HICAPS & EFTPOS payments to their own bank account

If you do not hold either a Medicare Australia or Medibank Private provider number and would like to transact via HICAPS as you are registered with other Health Funds for claiming purposes, please complete the 'Application to transact with HICAPS' form, accompanied with a 'New Facility Form' and fax to 1300 725 726.

Change of Location

If you are:

  • moving practice location

 

Change of Ownership

If you are:

  • buying a practice with HICAPS or selling your practice.

Important Note:

If your are the 'new' owners, please request the current owner to start the process, as they must authorise HICAPS to change the ownership of their facility.

Please allow for a change of ownership request to take up to 3-4 weeks to process.  The HICAPS Help Desk will contact the 'new' owner to arrange the change over of ownership once the above request has been processed.

 

HICAPS Accounts Online - Upgrade/Create Access Request

If you:

  • would like to create access to HICAPS Accounts Online

HICAPS Provider Search - Change Details Form

As a valued HICAPS customer, we encourage you to take advantage of an opportunity to promote your practice on our website.

Patients can look up a practice by the specialty and the area they desire and find a practice that offers the HICAPS facility.

If you would like to list your website or update your details on the HICAPS provider search, please submit your details below.

 

Online Form

HICAPS Provider Search - Change Details Form