Are your enquiring about UnionPay?

Click here for more information

Contact Us

Enquiries
If you are an existing HICAPS customer, or are interested in HICAPS, we would be pleased to hear from you.

Sales

Hotline Hours:  Monday to Friday 8am - 6pm (AEDT)

Phone:  1800 805 780

Email:  HICAPSSales@HICAPS.com.au

Fax: 1300 725 726

Help Desk

Help Desk Hours:  Monday to Saturday 8am - 10pm (AEDT)

Phone: 1300 650 852

Fax: 1300 725 726

HICAPS Go

Email: hicapsmobile@nab.com.au

Head Office

Office Address:  Ground Floor, 151 Rathdowne St, Carlton, VIC 3053

Postal Address: GPO Box 84A Melbourne, VIC 3001

Email: ProviderServices@HICAPS.com.au

Fax: 1300 725 726