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Medibank Private...you are now able to process 16 line items in one claim transaction.
BUPA (HBA, Mutual Community, MBF, SGIC, SGIO and NRMA) now available for Acupuncture, Remedial Massage Therapists and Naturopaths
Medibank Private Package Bonus transactions and your HICAPS Terminal
Medibank Private …you are now able to process 16 line items in one claim transaction.
Medibank Private has advised HICAPS that they are now accepting electronic claims with up to 16 line items (previously 9 items) in one transaction.
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BUPA (HBA, Mutual Community, MBF, SGIC, SGIO and NRMA) now available for Acupuncture, Remedial Massage Therapists and Naturopaths
BUPA (HBA, Mutual Community, MBF, SGIC, SGIO and NRMA) now available for electronic claiming via HICAPS for:
Acupuncturists, Remedial Massage Therapists and Naturopaths (as always, Health Fund Provider registration criteria applies).
 
   
HICAPS will continue to update you and your practice as more health funds (click here) for full listing of HICAPS participating health funds continue to join!
Medibank Private Package Bonus transactions and your HICAPS Terminal
Medibank Private has advised HICAPS, that from 4 January 2010, members on eligible covers* will be able to claim their Package Bonus via HICAPS.
How do I process a Medibank Package Bonus transaction?
You simply process the claim transaction in the normal way.
For Medibank members on an eligible cover, the terminal will then prompt you to ask the member to select YES or NO to applying their Package Bonus to this Claim.
The member's available Package Bonus funds will be accessed up to the amount outstanding for the claim. The member cannot nominate how much of their Package Bonus they want to use.
If the member selects YES, a second transaction is sent to Medibank for approval. Once the transaction is authorised the screens displays APPROVED. The terminal then prints a transaction receipt for the patient to sign (you retain this for records) and a duplicate copy for the patient.
Please note: Package Bonus claims CANNOT be cancelled through the HICAPS terminal.
Please remember if you should need further assistance
call HICAPS help desk on 1300 65 08 52 or Medibank Private on 132 331.
*eligibility criteria apply.
More Health funds now available ….
HICAPS, Australia's leading electronic claiming service with over 30,000 participating health service providers Australia-wide continues to bring more health funds for Occupational Therapists, Psychologists, Speech Therapists and Dietitians via HICAPS
Teachers Union Health now available for electronic claiming via HICAPS.
HICAPS will continue to update you and your practice as more health funds continue to join!
More Health funds now available for occupational therapists ...
HICAPS, Australia's leading electronic claiming service with over 30,000 participating health service providers Australia-wide continues to bring more health funds for Occupational Therapists
 
BUPA (HBA/Mutual Community) now available for electronic claiming via HICAPS.
HICAPS will continue to update you and your practice as more health funds (click here for full listing of HICAPS participating health funds) continue to join!
HICAPS is proud to announce that Frank Health Insurance now available for electronic claiming via HICAPS
Frank Health Insurance is brought to you by GMHBA Health Insurance and is now available for electronic claiming via HICAPS. Frank Health Insurance will also join the HICAPS Payment and Reconciliation Solution and you will notice it under GMHBA Health Insurance.
To find out more about Frank Health Insurance, visit the Frank Health Insurance website Click Here. For an updated listing of HICAPS participating health funds Click Here.
ADF Family Health is now available for electronic claiming via HICAPS
ADF Family Health is now available for electronic claiming via HICAPS and also joins the HICAPS Payment and Reconciliation Solution.
ADF Family Health is a new initiative being trialed by the Department of Defence for Defence families living in selected locations. The Family Health card being trialed will provide members with added dental benefits for each person on the membership.
For further details on this initiative click here to visit the Department of Defence website.
Membership cards were issued to eligible members from 1 May 2009. So, don't forget to ask your patients for their card, so they can claim on-the-spot with HICAPS.
For an updated listing of HICAPS participating health funds click here.
Processing chip cards on the new HICAPS Terminal
HICAPS is pleased to announce that the new HICAPS terminal is now able to process chip cards, at no additional cost.
Chip cards, also known as smart cards or EMV cards aim to protect merchants and customers from counterfeit credit cards and fraudulent activity.
A chip card or smart card looks like a normal financial card except it has a small metal microchip located in the front of the card.
The changes you will notice include:
Processing: When your patient presents a card that is "chip" enabled, you will be required to insert the card into the terminal and complete the transaction rather than; swiping the card as you do currently.
Authorisation: Your patient will have the option to authorise their credit card transaction using their PIN or signing the receipt in the usual manner.
For more information on how to process a chip card transaction please Click Here
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