About HICAPS

Formed in 1998, HICAPS (Health Industry Claims and Payments Service) is Australia’s leading ancillary health claims and payments service and an integral part of NAB’s new specialised business NAB Health, along with Medfin a finance specialist for healthcare professionals.

HICAPS is an electronic, real time, claims and payments system, which offers members of participating health funds, the convenience of automatic claims processing, on the spot.

HICAPS provides payment and settlement facilities to over 30 Australian health funds and more than 23,000 health service providers including:

• Dentists
• Podiatrists
• Physiotherapists
• Chiropractors
• Osteopaths
• Optometrists
• Psychologists
• Occupational therapists
• Speech patholgoists
• Dietitians
• Remedial Massage Therapists
• Myotherapists
• Acupuncturists
• Naturopaths

HICAPS can save time and money... and deliver real business benefits to health service providers.

The real benefit to patients is convenience! No more queuing at health fund branches and filling in claim forms.