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The HICAPS terminal has the ability to process up to 24 item numbers in one transaction. The actual number of items per transaction will vary from health fund to health fund.
Once the patient's health fund card is swiped through the terminal, the screen will display the maximum number of items available for the health fund.
The list below details the maximum number of items accepted in one transaction for each participating health fund.
Fund
|
Number of Items Accepted
|
Card Prefix
|
Contact Phone
Monday-Friday
|
Contact Hours
Monday-Friday
|
| ACA Health Benefits Fund |
24
|
90360012
|
02 9847 3288 |
9.00am - 5.00pm |
| Australian Health Management Group |
24
|
90360041
|
1300 366 868 |
8.30am - 5.00pm |
| Australian Unity |
16
|
90360008
|
03 9697 0435 |
8.30am - 5.30pm |
| CBHS |
24
|
90360009
|
02 9843 7624 |
8.15am - 5.00pm |
CUA Health
(QLD Time) |
24
|
90360045
|
07 3365 0239 |
8.00am - 5.00pm |
| Defence Health |
24
|
90360020
|
1800 335 425 |
8.15am - 5.00pm |
| Druids Friendly Society (Vic) |
24
|
90360051
|
03 9329 5144 |
9.00am - 5.00pm |
GMF
(WA Time) |
24
|
903600040
|
08 9021 0710 |
9.00am - 5.00pm |
| GMHBA |
16
|
90360042
|
03 5225 3658 |
8.30am - 5.00pm |
| Grand United |
16
|
90360043
|
02 9370 6787 |
8.00am - 5.30pm |
| HBA |
16
|
90360007
|
1800 060 239 |
8.30am - 5.30pm |
HBF
(WA Time) |
24
|
90360025
|
1800 620 133 |
8:30am - 5:00pm |
| HCF |
16
|
90360015
|
02 9290 0152 |
8.30am - 4.30pm |
Health Care Insurance
(TAS Time) |
24
|
90360013
|
03 6432 1199 |
8.30am - 4.30pm |
Health Partners
(SA Time) |
24
|
90360024
|
08 8223 7588 |
8.00am - 5.30pm |
HIF of WA
(WA Time) |
24
|
90360026
|
08 9227 4205 |
8.00am - 5.30pm |
| Latrobe Health Services |
24
|
90360038
|
1300 362 144 |
9.00am - 5.00pm |
| Manchester Unity |
24
|
90360014
|
02 9322 1281 |
8.30am - 6.00pm |
| MBF |
24
|
90360006
|
1300 134 623 |
8.00am - 4.30pm |
| Medibank Private Limited |
9
|
90360004
610094
|
1300 654 887 |
8.30am - 9.00pm |
| Mildura District Hospital |
24
|
90360048
|
03 5023 0269 |
9.00am - 5.00pm |
Mutual Community
(SA Time) |
16
|
90360007
|
1800 060 239 |
8.00am - 5.00pm |
| Navy Health |
24
|
90360010
|
03 9896 9300 |
8.30am - 4.30pm |
| NIB Health Fund s Ltd |
24
|
90360002
|
1800 175 377 |
9.00am - 5.00pm |
| NRMA Health (NSW) |
9
|
90360003
|
13 32 34 |
8.30am - 8.30pm |
| OneMedifund |
24
|
90360088
|
02 4224 4333 |
8:30am - 5:00pm |
| PeopleCare |
24
|
90360016
|
02 4224 4333 |
8:30am - 5:30pm |
Police Health
(SA Time) |
24
|
90360021
|
08 8212 2770 |
8.30am - 5.00pm |
| Phoenix Health Fund |
24
|
90360019
|
02 4935 5738 |
7.45am - 4.30pm |
Queensland Country Health
(QLD Time) |
24
|
90360022
|
07 4750 3200 |
8.30am - 5.00pm |
| RBHS |
24
|
90360089
|
02 9551 9031 |
9:00am - 5:00pm |
| RT Health Fund Ltd |
24
|
90360084
|
02 9701 6171 |
8:30am - 5:00pm |
|
SGIC Health
(SA Time)
SGIO Health
(SA Time)
|
9
9
|
90360003 |
13 32 34
13 32 34
|
8.00am - 8.00pm
8.30am - 5.00pm
|
St Lukes Health
(TAS Time) |
24
|
90360044
|
03 6331 9255 |
9.00am - 5.15pm |
| Teachers Federation Health Ltd |
16
|
90360011
|
02 8268 7944 |
8.00am - 5.00pm |
| Teachers' Union Health |
24
|
90360018
|
1300 360 701 |
7.30am - 5.30pm |
| The Doctors' Health Fund |
24
|
90360005
|
02 9438 2022 |
8:30am - 4:30pm |
| Transport Health |
24
|
90360056
|
03 8420 1880 |
8.30am - 5.00pm |
| WestFund |
24
|
90360096
|
1300 550 115 |
8:00am - 6:00pm |
Note:The number of items accepted by the above health funds may change at anytime without notice. Please refer directly to the health fund to confirm these details.
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