Health Fund Operating Hours
To view Health Fund contact phone numbers and Help Desk operating hours click here
Fund
|
Health Fund Name Abbreviations
|
Monday - Friday
|
Saturday
|
Sunday
|
|
ACA Health Benefits Fund
|
ACA
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Australian Health Management Group
|
AHMG
|
6.00am - 11.00pm
|
6.00am - 8.00pm
|
-
|
|
Australian Unity
|
AU
|
7.00am - 10.00pm
|
7.00am - 10.00pm
|
7.00am - 10.00pm
|
|
CBHS Friendly Society
|
CBHS
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Credicare Health Fund
|
CHF
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Defence Health
|
DEF
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Druids Friendly Society (Vic)
|
DFS
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Federation Health
|
FED
|
24 Hours
|
24 Hours
|
24 Hours
|
|
GMHBA
|
GMHBA
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Grand United
|
GUH
|
6.00am - 10.00pm
|
6.00am - 10.00pm
|
-
|
|
HBA
|
HBA/MC
|
6.00am - 10.00pm
|
6.00am - 5.00pm
|
-
|
|
HCF
|
HCF
|
7.15am - 8.45pm
|
8.30am - 5.00pm
|
-
|
|
Health Care Insurance
|
HCI
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Health Partners
|
HPI
|
24 Hours
|
24 Hours
|
24 Hours
|
|
HIF of WA
|
HIFWA
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Latrobe Health Services
|
LHS
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Lysaght Peoplecare
|
LHM
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Manchester Unity
|
MUH
|
7.00am - 10.00pm
|
8.00am - 7.00pm
|
-
|
|
MBF
|
MBF
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Medibank Private Limited
|
MBP
|
7.30am - 9.30pm
|
8.00am - 7.30pm
|
-
|
|
Mildura District Hospital
|
MDH
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Mutual Community
(SA Time)
|
HBA/MC
|
5.30am - 9.30pm
|
5.30am - 4.30pm
|
-
|
|
Navy Health
|
NAVY
|
24 Hours
|
24 Hours
|
24 Hours
|
|
NIB Health Funds Ltd
|
NIB
|
6.00am - 9.00pm
|
6.00am - 9.00pm
|
6.00am - 9.00pm
|
|
NRMA Health (NSW)
|
NRMA
|
7.00am - 11.00pm
|
7.00am - 6.30pm
|
-
|
|
Police Health
|
PHF
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Phoenix Health Fund
|
PHNX
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Queensland Country Health
(QLD Time)
|
QCH
|
24 Hours
|
24 Hours
|
24 Hours
|
|
SGIC Health
(SA Time)
SGIO Health
(WA Time)
|
NRMA
NRMA
|
6.30am - 10.30pm
4.00am - 8.00pm
|
6.30am - 6.30pm
4.00am - 5.00pm
|
-
|
|
St Lukes Health
|
STL
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Teachers Federation Health Ltd
|
TFH
|
24 Hours
|
24 Hours
|
24 Hours
|
|
Teachers' Union Health
Union Shopper Health
|
TUH
TUH
|
7.00am - 10.00pm
7.00am - 10.00pm
|
7.00am - 7.00pm
7.00am - 7.00pm
|
-
|
|
Transport Health
|
TFS
|
24 Hours
|
24 Hours
|
24 Hours
|
HICAPS Network Operating Hours
24 Hours 7 days
Phone:
Help Desk 1300 65 08 52
Help Desk Hours:
Monday to Saturday 8am - 9pm (Eastern Standard time)
EFTPOS Network Operating Hours
24 hours, 7 Days
All other times listed are Melbourne/Sydney time.
Note: The times listed are those that the Health Fund are generally available to process claims through your HICAPS terminal. However, the hours of operation may change at anytime without notice. Please refer directly to the health fund to confirm these hours.
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