> Change of Practice Details
If you have:
- a new provider joining* your practice and would like to add this provider to your
existing HICAPS facility - settling their HICAPS & EFTPOS payments to your bank account**
- a provider leaving your practice
- changed your practice bank account**
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*PLEASE NOTE: A request to add a new provider must be accompanied by a Medicare Australia or Medibank Private letter issuing the provider number.
If you do not hold either a Medicare Australia or Medibank Private provider number and would like to transact via HICAPS as you are registered with other Health Funds for claiming purposes, please call HICAPS on 1300 65 08 52 for further information.
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** A request to change your bank account must be accompanied by a bank deposit slip or bank statement as confirmation of account details.
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 Download Form
> New Facility - Practice Details
If you:
- are a provider and wish to apply for the installation of a HICAPS terminal in your practice
- have a new provider working in your practice that would like them to be added to your existing HICAPS facility - settling their HICAPS and EFTPOS payments to their own bank account
Download Form
> Change of Location
If you are:
Download Form
> Change of Ownership
If you are:
- Buying a practice with HICAPS or selling your practice
Important Note:
If you are the 'new' owner, please request the current owner to start the process, as they must authorise HICAPS to change ownership of their facility.
Please allow for a change of ownership request to take up to 3-4 weeks to process. The HICAPS Help Desk will contact the 'new' owner to arrange the change over of ownership once the above request has been processed.
Download Form
> HICAPS Accounts Online - Upgrade/Create Access Request
If you:
Download Form
If you have any further questions please call the HICAPS Help Desk on 1300 65 08 52.
You will need Acrobat ® Reader to view the above forms. Click here  to download a copy.
The Acrobat ® Reader file is 6.4MB.
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