If you have:
- a new provider joining* your practice and would like to add this provider to your existing HICAPS facility - settling their HICAPS & EFTPOS payments to your bank account**
- a provider leaving your practice
- changed your practice bank account**
Download the "Change of Practice Details" form click here.
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*PLEASE NOTE: A request to add a new provider must be accompanied by a Medicare Australia or Medibank Private letter issuing the provider number.
If you do not hold either a Medicare Australia or Medibank Private provider number and would like to transact via HICAPS as you are registered with other Health Funds for claiming purposes, please call HICAPS on 1300 65 08 52 for further information.
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** A request to change your bank account must be accompanied by a bank deposit slip or bank statement as confirmation of account details.
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If you:
- have a new provider working in your practice that would like them to be added to your existing HICAPS facility - settling their HICAPS and EFTPOS payments to their own bank account
Note: this may require an upgrade of your HICAPS terminal to Multi-Merchant Facility (MMF) capability, at no extra cost to you.
Download the "New Facility - Provider Details" form click here.
If you:
Download the "New Facility - Provider Details" form click here.
If you are:
Download the "Change of Location" form click here.
If you are:
Download the "Change of Ownership" form click here.
If you:
Download the "HICAPS Accounts Online - Upgrade/Create Access Request" form click here.
If you have any further questions please call the HICAPS Help Desk on 1300 65 08 52.
You will need Acrobat ® Reader to view the above forms. Click here  to download a copy.
The Acrobat ® Reader file is 6.4MB.
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