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Has a new staff member joined the practice?
Perhaps some of your staff are not familiar with HICAPS or maybe just need a little assistance when processing HICAPS transactions.
If so, you can download a simple guide on how to do a normal HICAPS transaction and cancellation below. You will need Acrobat ® Reader to view or print these Guides . Click here
The Acrobat ® Reader file is 6.4MB.
 If your terminal looks like this (ICE 5000), download below :
'How to do a quick HICAPS transaction' click here
'How to cancel a HICAPS + EFTPOS transaction' click here
'How to do a Quote transaction' click here
 If your terminal looks like this (Black or Grey) (T7P), download below :
'How to do a quick HICAPS transaction ' click here
'How to cancel a HICAPS + EFTPOS transaction' click here
'How to do a Quote transaction' click here
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